Irene’s Story

By Gracie President, SUS Day Habilitation Supervisor
SUS’ Day Habilitation Programs are dedicated to offering growth-enhancing opportunities that promote academic, personal, social, recreational and cultural development in a structured, safe and supervised environment. The staff actively engage the participants and meet their behavioral needs and special interests. Family members are provided the support necessary to help them better understand their child’s disability. Irene’s story is a perfect example of the dedication and patience that results in growth and progress, not only for the consumer, but for their family as well.
Irene has been part of our Lydig Day Habilitation program in the Bronx for several years. Since her admission to the program, Irene has struggled with the relationship she has with her family.
On many occasions Irene’s behavior appeared to be related to her wanting to see and communicate more with her mother. She would cry for hours and display aggressive behaviors towards staff when they attempted to comfort her.
Gracie, Supervisor at SUS’ Lydig Day Habilitation, and other staff couldn’t understand the basis of the strained relationship. Despite being invited to all program events, her mother’s visits were infrequent and sporadic.
Gracie and the Lydig staff worked together to facilitate communication between the two. They started by calling Irene’s mother, and inviting her to open houses, BBQs, Parent Groups, anything, but she never came. However, those phone calls began to open a door. Soon Gracie would call just to report on how well Irene was doing, which her mother was happy to hear. These phone calls presented Irene the opportunity to speak to her mom while at program.
Gracie, Irene and her mom, seemed to have a nice rhythm of calling each other, keeping the conversations light and social. During these conversations Irene expressed to her mother that she wanted to get her ears pierced, which the Lydig staff made possible. This was a large step towards Irene’s independence, and it was around this time that the staff started noticing that Irene was more relaxed, less aggressive, and was speaking up more for herself. Irene was different.
After about a year and half, Irene’s family came to Lydig. Irene proudly showed off her program and introduced her family to the staff. Her mother and step-father took her shopping in the area, and she couldn’t have been happier.
Irene’s quality of life is so much better because Gracie and her staff took a real interest in helping her reestablish the relationship with her family. I think pictures are worth a million words, but this one is worth so much more.
Thank you to Irene and her family for allowing us to share their story, and thank you to Gracie and her staff for their patience and support. SUS is very proud to have such dedicated staff serving our individuals.

































































