Staff members Latisha Williams and Andre Tanner; Simone Dunston; Rousseline Victor-Florent and Bethune Brown.
The Homeless Outreach Population Estimate (HOPE) Count is New York City’s annual, overnight count of individuals experiencing unsheltered homelessness. This year’s count took place from Tuesday, March 10 at 10 PM to Wednesday, March 11 at 4 AM, mobilizing volunteers across all five boroughs.
HOPE provides a point‑in‑time snapshot of the number of people living unsheltered in public spaces. This data is vital: it guides how the city and service providers, including Services for the UnderServed, direct outreach, housing, and support resources.
Alongside more than 1,400 volunteers, Services for the UnderServed staff played a powerful role in this year’s HOPE Count. Team members from programs across the organization spent the night canvassing streets, subways, and public spaces.
Their participation reflects the heart of S:US:
Their presence ensured that every person encountered was acknowledged with dignity.
At Services for the UnderServed, we use insights from HOPE to:
HOPE is more than a count—it is a commitment. Each number represents a person with a story, and each year’s findings push us to deepen our resolve to ensure that no one has to live without a safe place to call home.
